Privacy Policy

LinkUp Group Pvt Ltd may collect personal information that you provide when you contact us, request information, submit an enquiry or quotation form, or otherwise communicate with us. This may be in connection with LinkUp Group or, where relevant, one of its businesses: LinkUp Social, LinkUp Legal, LinkUp Real Estate, or LinkUp Web.

This may include your name, phone number, email address, company or business name, job title, city or location, business and service requirements, project information, budget range, enquiry details, and other information you voluntarily submit.

We may also receive limited technical and usage information, such as IP address, browser type, device information, operating system, referring source, pages visited, date and time information, campaign attribution information, and website interaction information.

Where you submit information through Google, Facebook, Instagram, or another third-party platform, we may receive the lead information that platform provides to us under its own privacy terms.

We may use personal information to:

• respond to enquiries and understand your requirements;
• provide service information, quotations, proposals, meetings, or consultations;
• follow up on an enquiry and provide requested services or customer support;
• manage existing business relationships and maintain necessary records;
• prevent fraud or misuse, secure our systems, and resolve disputes;
• meet legal obligations and improve our service operations.

Lead information is primarily used to respond to the enquiry or requirement you submitted. Authorized LinkUp Group personnel and, where relevant, personnel of the business handling your enquiry may contact you by telephone, email, SMS, WhatsApp, or another appropriate channel in connection with that enquiry or service requirement.

Separate promotional communications may require separate consent where applicable. You may ask us to stop promotional communications at any time using the contact details below.

We may receive lead information from Google Ads, Google Lead Forms, Facebook, Instagram, Meta Lead Ads, and other advertising platforms. Those platforms may initially process your information under their own privacy terms before providing lead information to us. Once we receive it, our processing is governed by this Privacy Policy.

We may use analytics, pixels, conversion tracking, tags, campaign attribution, and similar measurement technologies where appropriate to understand advertising performance and website interactions. The availability and handling of those technologies may also be subject to the relevant provider's terms and controls.

Our websites may use cookies, pixels, tags, local storage, and similar technologies for website functionality, security, user preferences, performance analytics, advertising measurement, and visitor interaction analysis. The precise technologies in use can vary by website, campaign, or service.

You can manage or delete cookies through your browser controls. Restricting cookies may affect certain website features or your experience.

LinkUp Group Pvt Ltd does not sell, rent, or trade personal information or lead data.

Limited information may be processed by authorized service providers where reasonably necessary for web hosting, cloud infrastructure, CRM, email, communications, customer support, data storage, cybersecurity, analytics, advertising measurement, or other business operations. These providers should process information only for authorized purposes and subject to appropriate confidentiality and security controls.

We may also disclose information where required or permitted by applicable law, court order, regulatory requirement, valid government request, or lawful law-enforcement request.

Information received through website forms, Google Ads, Meta Lead Ads, Facebook, Instagram, or other lead-generation channels will not be sold to data brokers, advertisers, or unrelated organizations. Authorized technology and operational providers may process information only for legitimate business purposes described in this Policy.

We take reasonable administrative, organizational, and technical measures designed to protect personal information from unauthorized access, misuse, alteration, loss, destruction, and unlawful disclosure. Depending on the system and service involved, safeguards may include secure transmission, access controls, authentication, restricted administrative access, system monitoring, backup procedures, and other information-security measures.

No internet-based system can provide an absolute guarantee against every security incident. We therefore encourage you to use care when sharing information online and to avoid sending sensitive information that is not necessary for your enquiry.

We retain personal information only for as long as reasonably necessary to respond to enquiries, maintain business relationships, provide services, keep records, resolve disputes, prevent abuse, and meet legal, accounting, or regulatory obligations. When information is no longer necessary, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

Subject to applicable law, you may request access to, correction of, updating of, or deletion of your personal information. You may also withdraw consent where applicable, ask us to stop promotional communications, or submit a privacy or grievance request. We may require reasonable identity verification before acting on a privacy-sensitive request.

Where our processing relies on consent, consent should be clear and connected to a specified purpose. You may withdraw consent by contacting us using the details below. Withdrawal applies prospectively and does not automatically invalidate processing that was lawful before withdrawal. We may continue processing where required or permitted by law.

Our general business enquiry and lead-generation services are intended for adults and are not designed to intentionally collect children's personal data. If you believe a child has provided personal information to us, please contact us so we can review the request.

Our websites may link to external websites, social platforms, payment services, or other third-party services. LinkUp Group Pvt Ltd is not responsible for the independent privacy practices of services we do not control. Please review the relevant third party's privacy notice before providing information to it.

Some cloud, infrastructure, or technology providers may operate outside India. Where applicable, personal information may be processed outside India subject to applicable Indian legal requirements and restrictions.

Please provide accurate and current information. If information you previously provided needs to be corrected or updated, you may contact us using the details below.

We process personal information with regard to applicable Indian privacy, data-protection, information-security, and electronic-communication requirements. This includes relevant concepts reflected in the Information Technology Act, 2000, applicable Information Technology privacy and security rules, the Digital Personal Data Protection Act, 2023, and applicable Digital Personal Data Protection Rules as they become effective.

For privacy requests or grievances, contact the LinkUp Group Privacy Team.

We may update this Privacy Policy to reflect service, business, technology, legal, regulatory, or advertising-platform changes. The revised version will be posted on this page with an updated effective date and last-updated date.